mple if the manager asks a question such as It is 4:55 pm. A customer is considering buying an expensive item which the store has had on hand for some time and has not sold. The customer is very interested in this item. Has phoned their
spouse for their ok. The phone call is going to be returned for approval at 5:15. What do you do? Take note - this is a very smart person in an organization which may well be very good to work for.
Shaun Stevens
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