providing a high level of customer service means you will have to break a sweat. You may have to happily redo [its all in the attitude, baby!] or improve on an existing project in order to satisfy a good paying customer. This is what sets you
apart from the pack.
If you are satisfied with the "status quo" then that's okay too. Just don't expect to have customers beat down your doors for work. At least the better customers will not!
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